- Free shippingOver $60
- Ships in1–2 days after roasting
- Free returnsAccessories, 14 days
- Free pickupRoastery House
Shipping
| Option | Cost | Timing |
|---|
| Shipping | Free over $60. Otherwise up to $5.95. | Ships 1–2 days after roasting. Arrives within 5 days. |
| Local delivery | Free over $60. Otherwise up to $4.99. | Same day if ordered by 5:30 PM. Otherwise next morning. |
| Pickup | Free | Every day, 9 AM–6 PM. We email when it's ready. |
| Subscriptions | Free | Every delivery, on your schedule. |
- We roast Mondays and Thursdays. Tea and accessories ship in 1–2 business days.
- Local delivery: within 10 miles of Roastery House, 327 S Western Ave, Los Angeles.
- We ship to the US, including Puerto Rico. No international shipping yet.
- Every order is tracked. Track an order
Returns
| Item | Return |
|---|
| Accessories | Within 14 days, unused, in original packaging. Free. |
| Coffee and tea | Not returnable |
| Class and event tickets | Not refundable |
| Damaged or wrong item | Replaced or refunded, coffee and tea included. Email us your order number and a photo. |
Where to Drop It Off
| Option | Where | Find |
|---|
| Roastery House | 327 S Western Ave, Los Angeles. Every day, 9 AM–6 PM. Show your return code. | |
| USPS | Any Post Office, or a free pickup from your door | Find a location |
| UPS | The UPS Store or a UPS Access Point | Find a location |
| FedEx | FedEx Office or a FedEx drop-off location | Find a location |
Mailing it? Use the carrier on your prepaid label. Most are USPS.
How to Return
- Start a return from your order's tracking page.
- Drop it off at Roastery House, or mail it with the prepaid label we email you.
- We refund your original payment once it's checked in.
Questions: